Frequently Asked Questions

Everything you need to know about your Mindstate experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.

How do I find the right size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed street fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.

Are your garments sustainably made?

Mindstate is committed to ethical production. We use organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.